Standard liability limits, physical facility safety exclusions, and digital scheduling warranty terms.
BoxTime lists court pricing, slots, turf types, and stadium coordinates uploaded by independent arena operators. While we review descriptions, BoxTime does not verify turf sizes, lighting system quality, or locker room amenities.
Playing team sports (football, cricket, tennis) carries risks of injury. BoxTime acts as a booking engine and is not responsible for physical injuries.
We target 99.9% booking server availability. However, service disruptions can occur due to hosting downtime or gateway maintenance.
We schedule maintenance during off-peak hours (2:00 AM – 4:00 AM IST) and announce outages beforehand.
If a system lag causes a double booking, BoxTime will resolve the issue by rescheduling the slot or issuing a refund.
Our booking pages contain links to external maps, venue websites, and payment gateways. We are not responsible for the privacy practices or terms of external sites.
Sports venues must obtain local business permits and police NOCs. BoxTime acts as a listing platform and does not verify operator business licensing.
BoxTime is trusted by over 100+ premier sports arenas and turf facilities across India to manage bookings, secure client payments, and power analytics.
Our legal compliance team and support desk are available to address any questions, booking disputes, or data erasure requests.
support.boxtime@gmail.com
SLA: Under 2 Hours (Active Matches)+91 8179770806
Mon–Sun, 6:00 AM – 11:00 PM ISTKothirampur, Karimnagar,
Telangana, India
Grievances acknowledged within 24 hours.
Resolved in accordance with IT Act 2000.